cricks Responsible Gaming — Your safety is our priority
cricks believes that entertainment should always be safe and controlled. Using our responsible gaming tools, you can manage your own experience at any time.
Online betting and casino games can be a great source of entertainment when enjoyed with awareness. cricks always wants every user to have a positive and safe experience. Responsible gaming means staying fully in control of your time, money, and emotions.
We understand that in some cases gaming can go beyond the limits of entertainment. That is why cricks has built multiple protection measures into its platform — deposit limits, time-out, self-exclusion, and round-the-clock support. On this page you will find out how to use these features and where to get help if you need it.
Important Warning: Play online betting for entertainment purposes only. Never play to chase lost money or with borrowed funds. Winning is not guaranteed and betting should not be considered a source of income.
Our Protection Tools
cricks has built the following tools with every player's safety in mind. They can be activated at any time from your account settings.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, which protects you from making rushed decisions.
Time-Out (Break)
Temporarily close your account for a set period — from 24 hours up to 6 weeks. You will not be able to log in during this time. Taking a break is the best way to keep a clear head.
Self-Exclusion
Choose self-exclusion for a long-term break. Once activated, you will not be able to access your account before the set period ends. If you feel there is a problem, this is the most firm step to take.
Session Time Limit
Set a maximum limit on how long you play in each session. Once the time limit is reached, you will be logged out automatically, which helps prevent spending too much time playing.
Reality Check Notifications
You will receive a notification at set intervals — a summary of how long you have been playing and how much you have deposited and withdrawn. These notifications keep you aware of your actual situation.
24/7 Support
Contact our Bengali-language live chat support at any time. Our team is always ready to offer advice and assistance on responsible gaming.
21+ Age Policy
cricks strictly does not allow anyone under 21 to access the platform. Age is verified at registration and ID verification may be requested at any time.
Protecting Minors
Make sure minors cannot access your device. Do not share your account details or password with anyone. Always log out after use.
Account Security
Use a strong password and keep two-factor authentication active. Take responsibility for your own account — letting someone else play on your behalf can cause problems.
Signs of Problem Gambling
If any of the following signs apply to you, it is time to seek help:
- You feel the urge to keep playing to win back money you have lost
- Gaming is causing you to drift away from family or work
- You are unable to control how much you play
- You are borrowing money or taking money from loved ones to play
- You are lying about or hiding your gaming
- You feel anxious, irritable, or depressed when you lose
- Gaming is getting in the way of your daily responsibilities
Healthy Habits for Responsible Gaming
Following these simple guidelines will keep online betting an enjoyable form of entertainment at all times:
💡 Set a Budget
Decide in advance how much you can spend on entertainment each week or month. Only deposit that amount. Never use money set aside for essential expenses — rent, food, your children's education — for betting.
⏳ Manage Your Time
Set a specific time limit before you start playing and stick to it. Do not play for long stretches without a break. Take at least a 10 to 15 minute break every hour and shift your attention to other activities.
🎯 See It as Entertainment
Online gaming is not a way to earn money — it is entertainment. A win is a bonus; a loss is the cost of entertainment. Keeping this mindset means less disappointment when you lose and helps you stay level-headed.
🚫 Do Not Play When Angry or Upset
Decisions made under the influence of emotions are often harmful. Never play when you are under stress, tired, or after drinking alcohol. Make decisions with a clear head.
Need Help? We Are Here
If you have any concerns about your gaming, do not wait — reach out to us. The cricks support team is ready to assist you in Bengali. From helping you set up self-exclusion or limits to guiding you toward mental health support — we are by your side.
Remember, asking for help is not a sign of weakness. It is a brave and wise step. Think of your family and loved ones and take action at the right time.
cricks Support
Chat in Bengali at any time — get help with any responsible gaming matter
[email protected]
Self-exclusion can be activated instantly through live chat
24 hours, 7 days — Bangladesh Standard Time (BST, UTC+6)
Responsible Gaming FAQ
Find answers to commonly asked questions here.
Enjoy responsibly, play safely
Build a culture of responsible gaming while enjoying entertainment at cricks. Read our FAQ to learn more or join a game directly.
For adults only
Learn More and Get Support
Visit other informational pages on cricks to learn more about your rights, rules, and privacy.